42 CFR Part 2 EKRA-safe pricing

More time for placements. Less time on paperwork.

Arrivena runs the whole placement chain on one record — referral in, consent, a matched bed, the funding attached to it, and the quarterly report at the end. Caseworkers spend just 20% of their time with clients today. This is how they get the rest back.

Referral sources · Navigators · Recovery residences · Funders
Case overview 42 ACTIVE · 6 AWAITING BED
C-10482 Bed confirmed · Level 3 PLACED
C-10479 Referral sent · 3 residences PENDING
C-10475 Consent signed · intake done SCREENING
Placements · last 6 weeks TREND ↑
Audit trail — written as work happens
09:41:02Part 2 consent signed — C-10482
09:38:47De-identified referral sent
09:12:15Intake record created
The paperwork problem

Recovery navigation runs on trust — and drowns in redundant documentation.

One client passes through an intake form, a consent form, a referral packet, a bed confirmation, and a grant report — usually in four disconnected systems that don't speak to each other. Navigators retype the same details at every hand-off, under 42 CFR Part 2 rules that make a single slip expensive.

20%

of a caseworker's time is spent with clients today. The other 80% goes to forms, re-entry, and reporting — the work Arrivena absorbs.

ONE CLIENT Intake form typed once Consent / ROI typed again Referral packet typed again Grant report typed again NO DATA PASSES BETWEEN THEM RE-ENTRY LOOP
The same client, entered four times. Every re-entry is a chance to introduce an error into a Part 2 record.
The recovery placement chain

Six hand-offs between a phone call and a funded bed.

Recovery navigation is a supply chain with people in it. Arrivena is the system of record across every hand-off — so nothing is re-typed, every disclosure is logged, and the report at the end is a byproduct of the work rather than a project of its own.

STAGE 01
Referral in
From an ED, detox, drug court, reentry program, or street outreach.
Captured once, structured
STAGE 02
Screen & consent
Eligibility, level of care, and a Part 2 release the client actually understands.
Consent logged, timestamped
STAGE 03
Match a bed
Recovery residences and treatment partners you hold an active agreement with, chosen by your navigator for the need.
Referrals leave de-identified
STAGE 04
Place & fund
Bed confirmed, funding source attached before the client moves in.
Placement + funder tracked
STAGE 05
Sustain the stay
Length of stay, step-downs, and re-engagement when someone slips.
One longitudinal record
STAGE 06
Report & renew
Quarterly funder reporting, audits, and the next grant cycle.
Report builds itself
The platform

One system, from first contact to funded placement.

Intake & case management

One record follows a client from first contact through placement and beyond. No re-keying the same details into a second system for the referral and a third for the report.

Client record — C-10482
StagePlaced · day 34
SettingRecovery residence, Level 3
FundingState opioid response, Q3
Referred byCounty ED
Consent log — auto-written
09:41:02Signed — disclosure to partner residence
09:40:11Terms presented & explained
09:39:58Scope limited to 90 days

Guided consent & audit trail

Consent is captured inside the workflow, not on a separate form someone files later. Every disclosure is scoped, timestamped and stored — the audit trail is a byproduct of normal casework.

De-identified referrals

Referrals reach partner residences and treatment providers with protected information stripped automatically — Part 2 satisfied by design rather than by manual redaction under time pressure.

Outbound referral
Client identifierREF-88213
PHI includedNone
Sent to3 verified partners
Consent on fileYes — scoped
Q3 grant report — draft
Placements funded31
Median days to bed9
Still housed at 90 days24
StatusReady to submit

Reporting that writes itself

Placement, funding and outcome data captured during normal casework rolls into quarterly funder reports — no quarter-end scramble to reconstruct what happened from memory and spreadsheets.

Across the chain

Three parties, one shared record.

A placement only works when the navigator, the residence and the funder are looking at the same facts. Arrivena is bought by the navigation organization — and earns its keep with the partners on either side of it.

Primary buyer

Recovery navigation organizations

Navigators stop retyping and start placing. Program directors see where every client is in the chain, and compliance officers can produce a full trail without a fire drill.

Network partner

Recovery residences & treatment

Partners receive de-identified referrals only after screening consent is on file — instead of voicemail tag and a fax with half the story. Fewer empty beds, less intake rework.

Accountable to

Funders & grantmakers

Grant officers get the same numbers in the same shape every quarter, traceable back to the casework that produced them — not a spreadsheet assembled the week before the deadline.

Built for regulated recovery care

Compliance isn't a feature bolted on. It's how the system works.

42 CFR Part 2 by design

Consent scope and disclosure rules are enforced in the workflow itself — not a checklist someone signs off after the disclosure already went out.

Audit-ready, always

Every action is logged as it happens. When a funder or regulator asks, the trail is an export — not three weeks of reconstruction across four systems.

EKRA-safe by pricing model

A flat subscription with no per-referral or per-placement fee, so what you pay never varies with who gets placed where — and the pricing itself can't read as an inducement.

What changes

Where a navigator's week actually goes.

The pitch isn't a better form. It's moving hours out of documentation and back into placements — the only part of the week that houses anyone.

Direct client time Documentation & re-entry Funder reporting
Today 20% with clients
20%
55%
25%
With Arrivena 50% with clients
50%
35%
15%
Illustrative reallocation of a 40-hour week, not a measured customer result. The 20% baseline is from a published time-logging study of more than 100 frontline social workers (County Councils Network, Association of County Chief Executives and Newton, 2022); the second bar models roughly half of administrative time returning to direct work.
30 pts

of the week moved from paperwork back to direct client contact

100%

of consent and disclosure activity logged automatically, with no separate filing step

1 record

per client across intake, referral, placement, funding and reporting

Pricing

Flat subscription tiers. No per-placement fees, ever.

Priced by active caseload — never by referral or placement, at any tier. Tiers below are launch pricing — sales confirms your rate in writing before any contract.

Starter
$500 / month, flat

Up to 25 active clients

Intake, consent & audit trail
De-identified referrals
Placement & funding tracking
Quarterly grant reporting
Talk to sales
Most common
Growth
$1,200 / month, flat

Up to 100 active clients

Everything in Starter
Unlimited navigator seats
Multi-program report rollups
Priority support
Talk to sales
Network
$2,500+ / month, flat

Unlimited clients, multi-site

Everything in Growth
Multi-site & multi-program
Dedicated implementation
Custom funder report formats
Talk to sales
Why per-referral pricing is a liability

Platforms that charge per referral or per placement can expose a recovery-navigation organization to EKRA scrutiny — the fee itself starts to look like payment for a body in a bed. Every Arrivena tier is flat: what you pay never depends on who gets placed where.

Give your navigators their week back.

See how Arrivena carries a client from referral to funded bed to quarterly report — on one record, built for 42 CFR Part 2.